Privacy Policy

Last Updated: April 24, 2026

This Privacy Policy explains how Legend Hollow, LLC ("Legend Hollow," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website, create an account, become a member, register for activities or events, book accommodations, submit forms, make purchases, or otherwise interact with us online or offline. Privacy-policy best practices recommend clearly explaining what personal data is collected, why it is collected, and what categories of third-party service providers may process it.

This Privacy Policy should be read together with our Terms & Conditions, booking policies, and any notices presented at checkout, registration, account creation, account access, or booking. By using this website or interacting with our services, you acknowledge that your information may be processed as described in this Privacy Policy and our related terms and policies.

Who We Are

Legend Hollow, LLC is the operator of this website and the business responsible for determining how certain personal information is collected and used through the site and related services. In some cases, third-party platforms that support payments, bookings, memberships, hosting, or analytics may also independently process personal information in accordance with their own privacy policies and terms.

Information We Collect

We may collect the following categories of information:

• Contact information, such as name, email address, mailing address, phone number, and organization name.Account and membership information, such as login details, membership status, profile information, account preferences, and related member activity.

• Booking and reservation information, such as accommodation type, stay dates, guest information, booking status, reservation history, and stay-related requests.

• Registration and participation information, such as event selections, accessibility or accommodation requests, emergency contact details, attendance information, and other registration-related information.

• Payment and transaction information, such as purchase details, billing information, payment status, and transaction records; payment card details may be collected and processed directly by third-party payment processors rather than stored by us.

• Communications information, such as inquiries, messages, requests, support communications, and feedback submitted to us.

• Device, analytics, and usage information, such as IP address, browser type, device identifiers, pages viewed, referring website, search terms, general interaction data, cookies, and similar tracking or analytics information collected automatically through the website and connected services.
  

How We Collect Information

We may collect information:

• Directly from you when you fill out forms, create an account, sign in, purchase a membership, register for an event or activity, book a stay, submit an inquiry, contact us, or otherwise provide information to us.

• Automatically through cookies, analytics tools, server logs, scripts, embedded features, and similar technologies when you browse or interact with the website.

• From third-party platforms and service providers that support our site operations, booking flows, membership systems, communications, analytics, or transaction processing.
  
  

How We Use Information

We may use personal information to:

• Operate, maintain, improve, and secure our website and services.

• Process purchases, registrations, bookings, reservations, memberships, and related transactions.

• Create, manage, and support member accounts and sign-in functionality.

• Communicate with you about confirmations, reminders, updates, support requests, booking matters, member activity, or other service-related communications.

• Personalize user experience, improve site content, and better understand how visitors use our.

• Detect, investigate, and help prevent fraud, unauthorized access, misuse, and technical issues.

• Enforce our Terms & Conditions, booking policies, and other agreements, and comply with legal obligations.
  
  

Third-Party Services We Use

We use third-party vendors, tools, platforms, and service providers to help us operate our website and related services. Privacy-policy guidance recommends disclosing the categories of providers involved and, where practical, identifying the major service providers that users interact with directly.

These may include the following:

• Stripe for payment processing and transaction-related services.

• Memberstack for membership registration, authentication, login, account access, gated content, and related member-management functionality.

• Lodgify for accommodation search, availability, booking, reservation, and stay-management functionality through embedded booking tools or connected booking flows.

• Email, analytics, communications, embedded widget, and support providers that help us communicate with users, measure website performance, operate forms, or support our business operations.
  
  

These providers may collect, receive, store, or process information as needed to perform the services they provide to us or to you. Their handling of personal information may also be governed by their own privacy policies, terms, and security practices.

Payments, Membership, and Booking Platforms

Some parts of our website rely on third-party tools for payment processing, account creation, sign-in, member management, accommodation search, reservation management, or booking checkout. When you submit information through these systems, your information may be transmitted to and processed by the platform operating that tool in accordance with that provider’s own privacy terms.

For example:

• Payment information may be processed by Stripe or another payment service provider.

• Member account information may be processed through Memberstack in connection with sign-up, login, authentication, account access, or gated experiences.

• Booking and reservation information may be processed through Lodgify in connection with accommodation search, booking, reservation changes, or stay management.

• Site interactions and certain embedded features may be supported through Hostinger and other connected website technologies.
  
  

Users are encouraged to review the privacy policies of any third-party platforms used in connection with memberships, payments, bookings, reservations, or other account-based interactions.

Cookies, Analytics, and Device Data

We and our service providers may use cookies, pixels, scripts, tags, log files, and similar technologies to keep the site functioning, understand how users interact with pages and features, improve performance, support security, remember preferences, and analyze traffic and trends. Best-practice privacy guidance recommends clearly disclosing cookie and analytics technologies where browsing and device information are collected automatically.

Depending on the technologies in use, you may be able to manage certain cookie settings through your browser or device preferences.

How We Share Information

We do not sell your personal information in the ordinary course of business. We may share personal information as reasonably necessary with service providers, booking and payment platforms, membership platforms, analytics providers, contractors, professional advisors, legal authorities, or other third parties where needed to operate the website, provide requested services, complete transactions, comply with law, enforce our rights, or protect users, guests, staff, property, or the public.

Legal Bases and Privacy Rights

Depending on your location, you may have rights related to your personal information, including rights to request access, correction, deletion, restriction, objection, or data portability, subject to applicable law. Privacy-policy guidance commonly recommends describing privacy rights and providing a contact method for requests.

Where required by applicable law, we may process personal information on one or more of the following bases:

• To perform a contract or transaction with you

• To comply with legal obligations

• To pursue legitimate business interests

• To protect vital interests
  
  

With your consent where required.

If you would like to make a privacy-related request, please contact us using the contact information listed below.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, manage memberships and reservations, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate operational needs. Retention periods may vary depending on the type of information and the service involved.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Security guidance and privacy-policy best practices commonly describe protective measures in general terms while recognizing that no system can guarantee absolute security.

However, no method of internet transmission, electronic storage, or wireless communication is completely secure, and absolute security cannot be guaranteed.

External Links and Third-Party Websites

Our website may contain links to external websites or services that are not owned or controlled by us. We are not responsible for the privacy, security, or content practices of those third parties, and users should review the privacy policies of any external site or service they visit.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without appropriate consent or legal authorization. If you believe a child has provided information to us improperly, please contact us so that we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, services, third-party providers, legal obligations, or privacy practices. When changes are made, we will revise the “Last Updated” date at the top of this page. Users should review this page periodically for updates.

Contact Information

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Legend Hollow, LLC

Email: shollonbeck@gmail.com